Privacy Policy

Who We Are

These landing pages are operated for Renew Health & Wellness, located at 526 Howell Rd, Greenville, SC 29615. References to "the clinic," "we," "us," or "our" mean Renew Health & Wellness.

Information We Collect

We collect information you choose to provide and limited technical information generated when you use the landing pages.

• Contact details, including your name, email address, and phone number.
• Your consent and communication preferences for calls, text messages, and emails.
• Answers to a hormone-health or digestive-health questionnaire, including your health interests, concerns, prior testing, goals, and desired next step.
• Appointment details, including the date, time, time zone, appointment type, and scheduling status.
• Advertising and attribution information, including UTM parameters, campaign and advertisement identifiers, referral URL, and advertising click or browser identifiers.
• Technical information, including IP address, browser or device information, user agent, page URL, and timestamps.

Please provide only the information requested by the landing page. Do not submit emergency information, complete medical records, insurance credentials, Social Security numbers, payment card details, or other information the form does not request.

How We Use Information

We may use information collected through these landing pages to:

• Respond to your inquiry and explain the Hormone Health Check or Digestive Health Blood Test offer.
• Create or update your contact record and route your inquiry to the appropriate clinic workflow.
• Schedule, confirm, manage, and follow up about an appointment.
• Communicate with you by phone, text message, or email according to the consent you provide.
• Measure advertising performance and understand how visitors interact with the landing pages.
• Prevent duplicate submissions, detect misuse, troubleshoot problems, and maintain site security.
• Comply with applicable legal, regulatory, and recordkeeping obligations.

Health-Related Inquiry Information

Your questionnaire answers may relate to your health interests or concerns. The clinic uses these answers to understand your inquiry and prepare for follow-up. The questionnaires are not diagnoses, medical evaluations, or substitutes for care from a qualified healthcare professional.

How Information Is Shared

We may share information with service providers that help operate the landing pages and follow-up process, including Cloudflare for hosting and security, GoHighLevel or LeadConnector for customer relationship management and scheduling, communications providers used by the clinic, and analytics or advertising providers when configured. These providers may process information according to their own terms and privacy practices.

We may also disclose information when required by law, to respond to lawful requests, to protect the rights or safety of the clinic or others, or in connection with a permitted business reorganization or transfer.

We do not sell the contact information submitted through these forms for money.

Cookies and Advertising Measurement

These landing pages may use cookies, pixels, URL parameters, and advertising identifiers to measure page visits and campaign results. Standard events may include a page view, completed lead request, or scheduled appointment. We do not intentionally send questionnaire answers or the contents of a medical inquiry through an advertising pixel.

You can limit cookies and similar technologies through your browser settings and privacy controls offered by the applicable advertising provider. Blocking these technologies may reduce measurement accuracy.

Calls, Text Messages, and Emails

When you submit a form and agree to follow-up, you agree to receive communications from Renew Health & Wellness about your inquiry, including calls and text messages that may use automated technology. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. You may opt out of text messages by replying STOP and may request not to receive calls or emails.

Data Retention and Security

We retain information for as long as reasonably needed to respond to your inquiry, provide requested services, maintain business and legal records, resolve disputes, and protect the landing pages and clinic. Retention periods may vary depending on the information and applicable requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.

Your Choices and Requests

Subject to applicable law, you may request access to, correction of, or deletion of information associated with your inquiry. You may also withdraw communication consent or update your preferences. Some information may be retained when required or permitted for legal, security, operational, or recordkeeping purposes.

Children's Privacy

These landing pages are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through them. A parent or guardian should contact the clinic directly regarding services for a minor.

Not for Emergencies

These landing pages are not monitored for emergencies. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical care.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last-updated date.

Contact Us

For privacy questions or requests, contact Renew Health & Wellness at (864) 305-1005 or visit renewmetoday.com/greenville.

Mailing address: 526 Howell Rd, Greenville, SC 29615.